Shipping Policy

Turnaround

All orders are shipped within 3 working days of receiving the order. In case of a large order, there may be a handling time of 2-3 days.(Tuesday-Sunday 11am – 7pm.)

Carriers

We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • FedEx
  • DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Freight

In case of orders within the Delhi/ NCR region, there will be no freight charges for orders under 500 Kilograms.

Orders above that limit and outside the Delhi/ NCR region will be subject to freight charges according to the weight and location of the order.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.